The most personal sales channel. Mobile app.
Selling products through a mobile app is completely different than through a regular e-shop. Customers have an icon of your business on their mobile. They look at it hundreds of times a day and that's priceless advertising. In addition, they can receive notifications about new products, see the import status of goods or read your blog.
Focused on the product
The Goodlok app is all about browsing products. If your products are photogenic, customers will spend a lot of time swiping.
Two-click ordering
Compared to regular shopping on the web, the mobile app has the advantage of keeping the customer logged in for a long time. The customer then does not have to fill in anything when making a purchase. He has already clicked on his address, delivery method and time and selected the payment method he used last time. So all he has to do is click buy and pay with Apple Pay.
Tracking the delivery status
The management of production statuses, delivery and their display is set up a little differently in each company. How far you let the customer go is up to you. Gross delivery time or exact time slot, list of orders delivered, product and delivery rating from the customer. These are the features that make sense.
Content sells
Articles in which there are no limits to your sales creativity. In addition to photos and videos, you can add product cards and the customer adds them directly from the article to the cart. Good content in pockets of your loved ones' can make you a good service.
Taste preferences
It's a piece of cake, but these little things deepen the customer's relationship with the company. Knowing what a customer likes and which ingredients they are allergic to can be useful. It's then up to you whether you show a red exclamation mark next to the ingredients or welcome your visitors with a personalised tasting.